Delete your Coit Booking account

You can ask Coit to delete your account in two ways. You do not need to sign in to use the second one.

1. In the app

Open the Coit Booking app, go to your account settings, and choose to delete your account.

2. By email

Write to privacy@coitbooking.com with the subject line "Delete my account" from the email address on your account. Coit sends a confirmation to that address before deleting anything, so that no one else can delete your account. Coit confirms the deletion by email when it is done.

What happens when your account is deleted

Your account is deactivated and you can no longer sign in. Your profile is removed from search and is no longer visible to other users. Your push notification token is deleted, and all marketing messages stop. In past chat conversations, the other participant sees you as "Deleted user."

Open bookings and balances

If you have a booking that has not reached a final status, an unpaid amount, a balance waiting for payout, or an open report, dispute, chargeback, or investigation, your account is deactivated right away, but the records needed for that matter are kept until it is resolved. Professionals and referrers should withdraw any available balance before deleting their account.

What is kept

Coit does not delete everything. Booking and payment records, referral records, chat messages, support and dispute records, and encrypted backups are kept for the limited purposes and periods set out in Section 8 of the Privacy Policy. Information held by Stripe under its own legal obligations is not deleted by deleting your Coit account.

Questions: privacy@coitbooking.com